NJ Promise

Cleaning & Polishing Services

Your jewelry is made to be loved, worn, and enjoyed for years to come — and our relationship with you doesn’t end at purchase.

We offer lifetime after-sales care for all our jewelry. At any point, you’re welcome to visit our store for professional cleaning, polishing, or re-plating at a minimal cost, helping restore your piece and keep it looking its best.

Looking to give your jewelry a new look? We also offer custom after-sales services, including stone replacement and other jewelry modifications, subject to assessment and applicable costs.

Because your jewelry should evolve with you, we’re always here to help you care for it, restore it, or make it your own.

Repair Services

We proudly offer a Repair Service to our valued clients. Our commitment is to address any damage or wear your jewelry may encounter over the years, ensuring it is expertly handled by our skilled craftsmen. Our goal is to preserve the beauty, functionality, and sentimental value of your pieces for a lifetime.

Whether you need a minor repair, refurbishment, or a more extensive restoration, our dedicated team is ready to provide the highest standard of care. Simply contact our customer service team to initiate the repair process. Please note that repairs come at a significant cost, reflecting the meticulous craftsmanship and premium materials involved. Rest assured that your treasured possessions are in capable hands, and we are committed to exceeding your expectations with every repair.

To maintain the beauty and longevity of your Nashwa Jewelry pieces, follow these care tips:

Daily Care

Avoid Chemicals: Keep your jewelry away from harsh chemicals, perfumes, lotions, and hairsprays, as they can cause damage or discoloration.

Remove Before Activities: Take off your jewelry before engaging in activities such as swimming, exercising, or household chores to prevent damage or loss.

Store Properly: Store your pieces in a dry, cool place, preferably in individual pouches or compartments to avoid scratching or tangling.

Cleaning

Gentle Cleaning: Clean your jewelry regularly with a soft, lint-free cloth to remove dirt and oils. For a deeper clean, use a mild soap and warm water solution, gently scrubbing with a soft brush.

Dry Thoroughly: Ensure your jewelry is completely dry before storing it to prevent moisture-related damage.

By following these care guidelines, you can enjoy your Nashwa Jewelry pieces for many years to come. If you have any questions or need further assistance, feel free to contact our customer support team at info@nashwajewelry.com or through our social media pages. Thank you for choosing Nashwa Jewelry.